numbers I am curious to know if you where able to get thru on the phone & get your claim straightened out

in the last week they made the application much shorter & had google & apple work together to shorten it because so many people where leaving questions blank. believe they changed it Friday night April 10th

buzz they streamlined the application & only ask about 8 basic questions & when I finished they said I successfully completed all the questions & was told not to call them they would call me that is why I am wondering if this is normal because of the high volume of people claiming at this time I know they have all my info because I have been claiming for 15 years

I opened new book on April 14th when  I completed it was told someone would call back within 72 hrs. It is now Sunday and no call.
does  anybody else have this problem? Also unable to go forward with a claim. 

went to nyc doe website and found out that the  bids for the work that affect us are now going to be october 31,2014 instead of august 1, 2014. This sounds like good news for us.