So I just got off the phone with a supervisor and they said when your yearly date ends you must file a new claim. HERES the big part though, she suggested that when you do so you call up because if
You do it online you're going to have the break in claim part pop up and it's going to backdate it till March and just sit there until you get ahold to a supervisor. She did say that if you do what to
Do it online have your last day of work like August 13-14 but she highly recommended you have them do it for you over the phone so that you don't have a break in your claim. Now a quick way to get ahold to someone is after you put all your info in when it says to change your name address etc press 1 press that and you'll be transferred. I got through a few times playing around with that this morning every time I called and it worked then I asked to speak to a supervisor and that's what I was told today. I also started at 8:15 this morning
Which confirms what I have been saying. I opened a new claim on 7-19-20 online and got the message You have a break in claim you have not claimed benefits since 5-3-20. Still waiting a callback from a specialist which I was told by the rep. could take up to 3 days which will be Wednesday. If I don't get that callback I call again.
Quote from: hideout on July 28, 2020, 04:16:06 PM
Which confirms what I have been saying. I opened a new claim on 7-19-20 online and got the message You have a break in claim you have not claimed benefits since 5-3-20. Still waiting a callback from a specialist which I was told by the rep. could take up to 3 days which will be Wednesday. If I don't get that callback I call again.
Yes but they are now suggesting just make the claim over the phone so they can make sure there isnt a break in the claim. If you're going to call back, follow the instructions I gave and ask for a supervisor to call you back and help you fill your claim.
what phone number are you calling? I have the same problem opened new book brake in claim message. Not sure what number to call.
I called 888-209-8124 and called 4x trying different prompts till I got through. As far as wig wag claiming by phone and not getting the break in claim notice I tried that on Monday 7-20-20, after trying to claim online, and also got the break in claim notice. Maybe they fixed the problem I don't know. I do know that when I spoke with an unemployment rep. about getting the break in claim notice not allowing me to finish my weekly claim she didn't know why. But she asked if I wanted a specialist to call me which could take up to 3 days and I said YES. She also offered, as I noted in earlier posts, to enter my claim over the phone for last week which she did. So I am waiting for the specialist to call. Tomorrow, Wednesday, will be day 3. So I hope to get a call by then. If not I will wait til Sunday and try to file for this week. If I get the same break in claim I"ll have to call again can't do anything else.
That's the number I'm using. As of yet unable to get through. I also opened new book on 7/20 and certified claim on 7/26. I had the question about brake in claim and I answered no . I was able to certified claim and on Monday when you check current claim it states they are continuing to work on my application to determine the amount of benefits I will receive. Also The start date on claim is 4/27/20 to 5/2/21 so I think it's all screwed up. Gonna keep calling thanks for the info.
Thanks for sharing your experience it was exactly mine. I will say that I didn't want to answer yes or no because then I would be acknowledging that there was a break in claim and didn't want to do this. I didn't want it to come back and bite me down the road.
Why would it come back to bite us? we are going from old book to new book with know brake. I think it's a antiquated system that should have been updated years ago. Because it never was updated all of us are paying the price. The people who are responsible will be pointing there finger everywhere but at themselves.
I agree with you but the fact is by answering the question you are agreeing there was a break in service when there really wasn't. I just don't feel comfortable doing that.
Answerman please keep me updated if you get your unemployment benefits deposited this week. I'll keep you updated with my situation. So far no phone call yet from the specialist and no benefits deposited yet.
I finally got through yesterday. Was told everything looked OK that my benefit page should be updated shortly. As of today it still says working on my application to determine my benefits. I will keep all updated.
I'll do the same and let you know if anything on my end changes, Thank you!
Answerman just wanted to keep you updated. In the mail today I got my Unemployment Insurance Monetary Benefit Determination. Something I don't understand though? I opened my new claim on 7-20-20 but the form I just received says that my claim effective/start date is 04/27/20 and benefit tear ending 05/02/21. I thought my start date would have been 7-20-20 and my new claim would end a year after that? I am confused. And still haven't received my money for last week into my account.
Also got a 2nd notice in the mail from unemployment, Important Information Notice at top of the form, it states, To validate your claim, claim credit for your unpaid waiting week. Do this any day between Sunday 05/03/2020 through 05/09/2020. Isn't it almost August 1, 2020. Now I am really confused. Have been trying to call since 2 o'clock but can't get through. That's the latest hope you make out better.
I received same two notices by mail saying the same thing today. I also have been calling all day and have not gotten through. The web site still says the same thing so I don't know. I will let everyone know if I get any info.
Holy crap! After reading all this I'm sure not looking forward to opening my book on the 10th!
They really need to straighten this out now!!
Quote from: Buzz on July 31, 2020, 05:03:35 PM
Holy crap! After reading all this I'm sure not looking forward to opening my book on the 10th!
im the week after...im going to put 4-30-2020 as last day worked.... what is your opion..
Opinion on what?
The date?
If so, 4/30/20 is the date. Why would you lie put anything else? That's the last day you worked
Quote from: PROUD MEMBER on July 31, 2020, 08:16:54 PM
Opinion on what?
The date?
If so, 4/30/20 is the date. Why would you lie put anything else? That's the last day you worked
i agree..... some guys are thinking 3-13- that was last behind the wheel but we were paid till 4-30 excluding easter week.
Does it really matter what date we put in ...e- mail says it going to take 3-6 weeks for the money ...ugh
I don't know if using 3/13/20 as your last day worked would matter because it's a new claim. But some drivers tried using that date when they started to claim instead of 4/30/20 as the last day. They did get caught and had to pay back any money paid prior to the last day they were actually paid. So I would just use 4/30/20.
Quote from: WigWag on July 31, 2020, 08:30:16 PM
Does it really matter what date we put in ...e- mail says it going to take 3-6 weeks for the money ...ugh
Where does it say that? I've heard people getting their money a week after opening up a new claim but also heard people getting it delayed
I don't understand the confusion among the members. We were on payroll salary with pioneer through April 30th. We all paid payroll taxes, social security and pension deductions. When we file they will see it in their system. We were then furloughed May 1st. Last day worked April 30th.
Last day worked 4/30/2020.Reason for layoff -Lack of work!
I put down April 30th as last day worked when opening new claim. For whatever reason It backdates the book to April with the expiration of May 2021. Then when you certify the claim online because it shows that the book was opened in April 2020 it says there was a break in claim. Now if you you get through to a live body they tell you everything looks ok. Also different people were told different things but I have not heard of anyone with this problem despite what they were told get there benefits since opening new book. I have not been able to get anybody for 2 1/2 days now. Online it continues to tell me that I certified for the week and as of this date they are continuing to work on my application. All is good don't call us we will call you if there is a problem.
Quote from: answerman on July 31, 2020, 10:43:46 PM
I put down April 30th as last day worked when opening new claim. For whatever reason It backdates the book to April with the expiration of May 2021. Then when you certify the claim online because it shows that the book was opened in April 2020 it says there was a break in claim. Now if you you get through to a live body they tell you everything looks ok. Also different people were told different things but I have not heard of anyone with this problem despite what they were told get there benefits since opening new book. I have not been able to get anybody for 2 1/2 days now. Online it continues to tell me that I certified for the week and as of this date they are continuing to work on my application. All is good don't call us we will call you if there is a problem.
But I just checked our pay statement and the last check from Pioneer was May 8th, so yeah we did get furloughed April 30th BUT our last check was May 8th
Dated may 8th but it's for the week before. That's how we always get paid
check is a week behind. Your last day you were payed for is April 30th. Your last check was payed on May 8th and we claimed week ending May 10th.
Quote from: answerman on August 01, 2020, 12:35:07 AM
check is a week behind. Your last day you were payed for is April 30th. Your last check was payed on May 8th and we claimed week ending May 10th.
Gotcha so when I open my new claim on 8-17 I'll put down 4/30 last day of work
yes. Maybe you might want to try to open the book by phone. If you can get through. You might fair better then some of us have.
Quote from: answerman on August 01, 2020, 01:34:29 AM
yes. Maybe you might want to try to open the book by phone. If you can get through. You might fair better then some of us have.
By phone do you mean the automated system or you have to speak to a live person?
When I got through to unemployment this past Monday I asked the rep. why when I try to claim benefits, after opening a new book, it is telling me I haven't claimed benefits since 5-3-20 and asking me if this is because I worked, yes or no? As I have stated earlier,in another post, she didn't no and would have a specialist call me. Well 5 days later NO CALLBACK and trying since Wednesday and can't get through. The rep. did say she could file, with me, over the phone for the week 7-20-20
to 7-26-20 which we did, but no money into my account as of today. So, I tried this morning to file by phone. Even by phone I am asked the question, "You have not claimed benefits since 5-3-20" was this was because you worked yes or no. I did not complete filing by phone because of this question. How can anyone answer that question when their was no break in claims since 5-3-20. I will try calling next week, again, to unemployment, but am not holding out much hope because you just can not get through!!! What a system and very frustrating.
To further complicate matters I received in the mail, from Unemployment, my monetary benefit determination. Remember I opened my new book on July 20,2020. On the monetary benefit statement it is showing a start date for my new claim as 4-27-20. I have no idea what's going on. On top of that I got a 2nd letter from unemployment on how to claim my weekly benefits and it states make sure you claim between Sunday, 5-3-2020 through Saturday 5-09-2020. Just bizarre!!! Good luck to all on opening a new book either by phone or online!!!
Oh, brother, hideout ... sounds like a mess. Let us know how you make out. I would start calling at 7:58 a.m. and keep redialing. I've gotten through in the past like that. Good luck!
Does anybody know the last day we worked at the bus company? And started the unemployment benefits? Having a problem opening my new book. Thank u!
April 30th
Quote from: driver on August 02, 2020, 03:18:35 PM
Does anybody know the last day we worked at the bus company? And started the unemployment benefits? Having a problem opening my new book. Thank u!
April 30th. Good luck. Provide updates if you can with your experience
Opened my new book online today. Seems to be no problem. Last day worked 4/30/2020. Answered no to question did you lose employment due to covid. Not sure if that is why others had a problem. My thinking on that was I lost my employment due to lack of work and the fact that my book ran out. Got confirmation number and will log on tomorrow to check.
Keep us posted!!
Quote from: rc1790 on August 03, 2020, 02:15:46 PM
Opened my new book online today. Seems to be no problem. Last day worked 4/30/2020. Answered no to question did you lose employment due to covid. Not sure if that is why others had a problem. My thinking on that was I lost my employment due to lack of work and the fact that my book ran out. Got confirmation number and will log on tomorrow to check.
Did the break in claim question pop up? I think a lot have been getting 5-3
As the date and what did you answer
Good luck keep us posted
No break in claim date popped up. Asked last day worked, return date, hire date.
Quote from: rc1790 on August 03, 2020, 02:54:17 PM
No break in claim date popped up. Asked last day worked, return date, hire date.
Oh perfect...hope it runs smoothly. Let us know if there is a waiting week or if you get money next week when you claim this Sunday....just checking in because my book ends 8-16
Quote from: rc1790 on August 03, 2020, 02:54:17 PM
No break in claim date popped up. Asked last day worked, return date, hire date.
How did you answer last day and return date?
How did u answer
Lack of work
or
Due to COVID
In my opinion it was lack of work due to COVID
I put 4/30 last day. 9/10 return. I did not put COVID only lack of work. That's a tentative return date. If we don't go back I don't see a problem. Received email stating no need to call a representative. I figure if you put COVID they might see it as a totally new claim rather than renewing your book. Some workers under COVID are still being paid by their employers.To each their own, that's the way I chose to do it. I'm sure it can be amended if needed.
Quote from: rc1790 on August 03, 2020, 04:31:26 PM
I put 4/30 last day. 9/10 return. I did not put COVID only lack of work. That's a tentative return date. If we don't go back I don't see a problem. Received email stating no need to call a representative.
[/quote
Let us know how you make out. If we put down 9-10 and don't go back aren't we at fault or something?
Quote from: rc1790 on August 03, 2020, 04:31:26 PM
I put 4/30 last day. 9/10 return. I did not put COVID only lack of work. That's a tentative return date. If we don't go back I don't see a problem. Received email stating no need to call a representative.
So you should be able to claim this Sunday and
Hopefully get paid Tuesday
RC1790,won't you lose the Covid relief $ when it's reinstated if you say lack of work was reason for unemployment and not from COVID?Thanks for the info.
Quote from: LMR on August 03, 2020, 05:18:49 PM
RC1790,won't you lose the Covid relief $ when it's reinstated if you say lack of work was reason for unemployment and not from COVID?Thanks for the info.
most of us had claims opened before covid which were lack of work...and when the 600 started we all recieved it... if i remember right the covd quation had to do with the waiting week being waived...but who knows this whole thing is enough to make you drink heavily...
Update
Called unemployment. Rep said I did not have to file a claim due to recent pandemic automatic extension. New claim caused an overlap in dates which he corrected. Benefits extended 13 weeks. Just have to continue to certify weekly. If there is no additional extension beyond the 13 weeks, then a new claim is filed. If your date ends during the extension period just claim each week. Information should be in the handbook.
Quote from: rc1790 on August 03, 2020, 08:05:35 PM
Update
Called unemployment. Rep said I did not have to file a claim due to recent pandemic automatic extension. New claim caused an overlap in dates which he corrected. Benefits extended 13 weeks. Just have to continue to certify weekly. If there is no additional extension beyond the 13 weeks, then a new claim is filed. If your date ends during the extension period just claim each week. Information should be in the handbook.
Nobody knows what they are talking about with unemployment Lmaoo.....they are telling us to file new claims when the year date comes and now telling us not to
Open a new claim...wth is it lol. The website says if benefit date ends file a new claim
Quote from: rc1790 on August 03, 2020, 08:05:35 PM
Update
Called unemployment. Rep said I did not have to file a claim due to recent pandemic automatic extension. New claim caused an overlap in dates which he corrected. Benefits extended 13 weeks. Just have to continue to certify weekly. If there is no additional extension beyond the 13 weeks, then a new claim is filed. If your date ends during the extension period just claim each week. Information should be in the handbook.
rc1790 did you benefit year end or did you run out of weeks to claim in your past U claim... im so confused...
Quote from: rc1790 on August 03, 2020, 08:05:35 PM
Update
Called unemployment. Rep said I did not have to file a claim due to recent pandemic automatic extension. New claim caused an overlap in dates which he corrected. Benefits extended 13 weeks. Just have to continue to certify weekly. If there is no additional extension beyond the 13 weeks, then a new claim is filed. If your date ends during the extension period just claim each week. Information should be in the handbook.
I guess there's really only one way to find out but my question to you is when you went into your page was there an option to certify the benefits or just open a new claim? Actually I guess you wouldn't know about certifying benefits till Sunday cause you already claimed this week
How did u reach the representative.. by calling or from the computer? I am having a hard time getting thru by phone.
I called 888-209-8124. After switching back and forth to main menu, it put me through.
Quote from: rc1790 on August 03, 2020, 09:06:22 PM
I called 888-209-8124. After switching back and forth to main menu, it put me through.
Did your year end date happen or did you run out of days? It's so weird how representatives are telling us two different things when it comes to opening a new claim when the year date ends or not
Q: HOW CAN I FIND OUT IF I AM ELIGIBLE FOR EB?
A: The Department of Labor will send out letters with instructions to claimants who may be eligible for EB. If you
believe you are eligible for EB, but have not received a letter yet, you should take the following actions:
If your Benefit Year has not expired, continue to certify for benefits as you previously did using one of the following
methods. You will automatically begin to claim Extended Benefits:
• Online at www.labor.ny.gov/signin: Log in to the "My Online Services" page, select "Unemployment
Services," and choose "Claim Weekly Benefits."
• By telephone: Call the Tel-Service toll-free number: 888-581-5812. Tel-Service is available 24 hours a day, 7
days a week.
• Instructions for TTY/TDD users (hearing impaired): Call a relay operator at 800-662-1220 and ask the
operator to call 888-783-1370.
• Instructions for Video Relay users: Contact your relay operator and ask the operator to call 888-783-1370.
If your Benefit Year has expired, you must file a new claim. Use one of these methods to file your new claim:
• Online at unemployment.labor.ny.gov: Select "Login," and then choose "File A Claim." It will be necessary to
call the Telephone Claims Center to complete your claim.
• By telephone: Call the Telephone Claim Center at 1-888-209-8124, Monday through Friday, 8:00 am to
7:30 pm, Choose your language option and then press "2" to file a claim. After providing the necessary
information, you will need to speak to an agent to complete your claim.
• Instructions for TTY/TDD users (hearing impaired): Call a relay operator at 800-662-1220 and ask the
operator to call 888-783-1370.
• Instructions for Video Relay users: Contact your relay operator and ask the operator to call 888-783-1370.
Quote from: yabba on August 03, 2020, 09:22:44 PM
Q: HOW CAN I FIND OUT IF I AM ELIGIBLE FOR EB?
A: The Department of Labor will send out letters with instructions to claimants who may be eligible for EB. If you
believe you are eligible for EB, but have not received a letter yet, you should take the following actions:
If your Benefit Year has not expired, continue to certify for benefits as you previously did using one of the following
methods. You will automatically begin to claim Extended Benefits:
• Online at www.labor.ny.gov/signin: Log in to the "My Online Services" page, select "Unemployment
Services," and choose "Claim Weekly Benefits."
• By telephone: Call the Tel-Service toll-free number: 888-581-5812. Tel-Service is available 24 hours a day, 7
days a week.
• Instructions for TTY/TDD users (hearing impaired): Call a relay operator at 800-662-1220 and ask the
operator to call 888-783-1370.
• Instructions for Video Relay users: Contact your relay operator and ask the operator to call 888-783-1370.
If your Benefit Year has expired, you must file a new claim. Use one of these methods to file your new claim:
• Online at unemployment.labor.ny.gov: Select "Login," and then choose "File A Claim." It will be necessary to
call the Telephone Claims Center to complete your claim.
• By telephone: Call the Telephone Claim Center at 1-888-209-8124, Monday through Friday, 8:00 am to
7:30 pm, Choose your language option and then press "2" to file a claim. After providing the necessary
information, you will need to speak to an agent to complete your claim.
• Instructions for TTY/TDD users (hearing impaired): Call a relay operator at 800-662-1220 and ask the
operator to call 888-783-1370.
• Instructions for Video Relay users: Contact your relay operator and ask the operator to call 888-783-1370.
See it tells us to open a new claim when the year date ends but other reps are telling people no just continue to certify even after your date ends 🤦🏻♂️
But if you don't open a book the day after your year ends, will you be given the option just to claim benefits the following Sunday? Has anybody done this?
Buzz,
That is probably the 13 week extension. I just read the email that everyone should have gotten on7/24. It states in order to continue receiving benefits just certify each week. There is no need to reapply unless told to do so.
Quote from: Buzz on August 03, 2020, 10:43:13 PM
But if you don't open a book the day after your year ends, will you be given the option just to claim benefits the following Sunday? Has anybody done this?
See but that's the thing, they should be telling us one answer. If you wait till
Sunday then you gotta wait till that Monday to speak
To someone to file a claim rather than the Monday after it ends(makes sense) lmao
NYS DOL BANNER
Dear Claimant,
We are writing to remind you that, under current Federal law and US DOL guidelines, this is the last benefit week for $600 Federal Pandemic Unemployment Compensation (FPUC) payments in New York. That means when you submit your weekly certification between Sunday 7/26 and Saturday 8/1, you will be certifying for your final week of FPUC.
This may change if Congress takes action to extend Americans' unemployment benefits, and we will advise you of any changes.
In addition, we want to remind you about two recent benefit extensions:
Traditional Unemployment Insurance (UI) benefits are now extended for up to 59 weeks: Traditional UI lasts for 26 weeks in New York, and has been extended by both the Pandemic Emergency Unemployment Compensation (PEUC) program, which adds 13 weeks, and the Extended Benefits (EB) program, which adds an additional 20 weeks.
Pandemic Unemployment Assistance (PUA) benefits are now extended for up to 46 weeks: Under Federal law, those receiving Pandemic Unemployment Assistance (PUA) are not eligible for PEUC or EB, but are now eligible for up to 46 weeks of benefits in New York – up from the original 39 weeks.
In order to continue receiving your UI or PUA benefits, you must continue to certify every week. There is no need to reapply or contact the NYS DOL, unless you are told to do so. New Yorkers can certify online at labor.ny.gov/signin or on the phone by calling 1-888-581-5812 (for UI) or 1-833-324-0366 (for PUA).
To learn more about extended benefits, visit our PEUC and EB FAQs.
Thank you,
NYS Department of Labor
That is a copy of the email everyone should be getting concerning their unemployment.
If I have read that letter correctly between the 13 week extension provided by The Cares Act and the 20 week extension provided by NY State itself a claim now lasts 59 weeks. I know everyone is jumping to open a new book but I truly think you just need to wait the week and try to certify they are telling us there are extensions we need to take advantage of them.
Quote from: Hammer2161 on August 04, 2020, 01:06:26 PM
If I have read that letter correctly between the 13 week extension provided by The Cares Act and the 20 week extension provided by NY State itself a claim now lasts 59 weeks. I know everyone is jumping to open a new book but I truly think you just need to wait the week and try to certify they are telling us there are extensions we need to take advantage of them.
I don't think anyone here has done that so nobody can say as an example. My date ended I waited till
Sunday to claim and I did. Everyone is jumping to open a new claim because they are telling us to do that as well and it states it on the website
Quote from: WigWag16 on August 04, 2020, 03:07:28 PM
Quote from: Hammer2161 on August 04, 2020, 01:06:26 PM
If I have read that letter correctly between the 13 week extension provided by The Cares Act and the 20 week extension provided by NY State itself a claim now lasts 59 weeks. I know everyone is jumping to open a new book but I truly think you just need to wait the week and try to certify they are telling us there are extensions we need to take advantage of them.
I don't think anyone here has done that so nobody can say as an example. My date ended I waited till
Sunday to claim and I did. Everyone is jumping to open a new claim because they are telling us to do that as well and it states it on the website
so they just extended your date without doing anything but certifying this past sunday...also did they release your payment this week... thanks
Quote from: yabba on August 04, 2020, 03:32:22 PM
Quote from: WigWag16 on August 04, 2020, 03:07:28 PM
Quote from: Hammer2161 on August 04, 2020, 01:06:26 PM
If I have read that letter correctly between the 13 week extension provided by The Cares Act and the 20 week extension provided by NY State itself a claim now lasts 59 weeks. I know everyone is jumping to open a new book but I truly think you just need to wait the week and try to certify they are telling us there are extensions we need to take advantage of them.
I don't think anyone here has done that so nobody can say as an example. My date ended I waited till
Sunday to claim and I did. Everyone is jumping to open a new claim because they are telling us to do that as well and it states it on the website
so they just extended your date without doing anything but certifying this past sunday...also did they release your payment this week... thanks
No mine ends the 16th I'm saying nobody here has done that, nobody here has waited to till the following Sunday to see if they can still certify, they are just opening up a new claim the day after their book ends
Guys I am not saying wether it's right or wrong I am just saying I think we are jumping the gun and opening a new book without giving the extensions a chance to kick in. I totally understand everyone's frustration and need for their unemployment money but I am just trying to help interpret the letter they sent us on July 24th. I guess I am lucky in the fact that my year end date isn't till next April but I truly am just trying to put I information out there. Sorry if it upset anyone Good Luck.
So after all that has been said my understanding is we need to open a new claim as always.Some have posted they have done that any I have also understood some have opened a new book the same way as always when your year ending date comes.My year ending date is 8/9/20.I just assume I open a new claim on Monday 8/10/20.Last day worked would be 4/20.Reason would be lack of work,not COVID.Return date would be 9/10. Does that sound right? Any advice appreciated , thanks!
LMR, I don't believe you need to open a new book but if that's what you are most comfortable with the by all means do so. I think we are all eligible for the 33 week combined extension that is already in place. If it was me and I know it's not I would try to contact them sometime this week and ask for advice. They have made this very confusing but it does say right on the website that we are entitled to 13 weeks under The Cares Act and an addition 20 weeks through NY State.
Quote from: Hammer2161 on August 04, 2020, 07:16:50 PM
LMR, I don't believe you need to open a new book but if that's what you are most comfortable with the by all means do so. I think we are all eligible for the 33 week combined extension that is already in place. If it was me and I know it's not I would try to contact them sometime this week and ask for advice. They have made this very confusing but it does say right on the website that we are entitled to 13 weeks under The Cares Act and an addition 20 weeks through NY State.
That's the thing you ask and they tell you two different things. And it also states on the website if the year date has ended to open a new claim
WigWag, I know it says that but it has always said that. The truth is as we all know if you include the extensions your active claim is longer than a year. So it seems to be a contradiction. It appears to me that they are purposely misleading everyone because with everyday they don't pay out they earn interest on that money as it sits in the bank. It's a sorry system that's in place and in the almost 5 months since this all started it doesn't seem anyone cares to fix it. Much like the DOE hasn't fixed a damn thing.
Quote from: Hammer2161 on August 04, 2020, 07:54:06 PM
WigWag, I know it says that but it has always said that. The truth is as we all know if you include the extensions your active claim is longer than a year. So it seems to be a contradiction. It appears to me that they are purposely misleading everyone because with everyday they don't pay out they earn interest on that money as it sits in the bank. It's a sorry system that's in place and in the almost 5 months since this all started it doesn't seem anyone cares to fix it. Much like the DOE hasn't fixed a damn thing.
So the only way to find out is don't do anything the day your claim ends wait till Sunday and see if you can file...if not open a claim Monday
Wig Wag and Hammer thank for you input Seems we're all in the same boat.It's a crapshoot,Do it online as usual or call in.I'm leaning more towards opening the new claim online as always.I'll let you all know how it goes.
Quote from: LMR on August 04, 2020, 08:23:19 PM
Wig Wag and Hammer thank for you input Seems we're all in the same boat.It's a crapshoot,Do it online as usual or call in.I'm leaning more towards opening the new claim online as always.I'll let you all know how it goes.
I know it's a back forth issue BUT every piece of info helps. So I just got through to a specialist for unemployment....she said when your year benefit date ends, call up to file a new claim with someone and they will let you know if you have file a new claim or if you will be eligible to continue to claim off your old claim that just expired
I called and got thru ! When I told the operator that I opened a new book last Monday and I had no break in claim she put me thru to a supervisor. No supervisor picked up and automated voice said they would call me back and the wait time was 44-49 Minutes . This was at 9:45 this morning ! Guess what it's 9:07 p.m. and I'm still waiting ! What aggravation !!! Ugh ...
I had an error in my claim date and called ...got thru and use the option to get call back when it's your turn ....DONT do that they never call you back just stay on the phone on hold. I was on hold for One Hour and talked to the supervisor and was told don't open a new book just keep on claiming for your week cause it was extended. Supervisor corrected the date cause when I went back to Unemployment page online it was corrected.I hope this helps people who books are ending soon.
Quote from: WigWag on August 06, 2020, 02:20:27 PM
I had an error in my claim date and called ...got thru and use the option to get call back when it's your turn ....DONT do that they never call you back just stay on the phone on hold. I was on hold for One Hour and talked to the supervisor and was told don't open a new book just keep on claiming for your week cause it was extended. Supervisor corrected the date cause when I went back to Unemployment page online it was corrected.I hope this helps people who books are ending soon.
So my file ends 8/16. So I call them 8-17 to extend my claim that's already open ?
So basically just proceed as if benefit year has not expired and keep claiming right?
Unfortunately it appears that when your year end date is up you will have to take the chance and see if the date updates on its own due to the extensions or we will have to invest some time and wait on the phone line like it appears a lot of others have had to do. This is still a shit show at best but hopefully the system is working itself out.
According to the level 3 supervisor just keep on certifying claim don"t open a new book cause it was extended.
Quote from: WigWag on August 06, 2020, 04:54:12 PM
According to the level 3 supervisor just keep on certifying claim don"t open a new book cause it was extended.
I hope he gave you the right info. Worse comes to worse, if you don't open a new book and aren't able to "Claim weekly benefits" come that Sunday, we'll have to call and they can open a new claim and back date it.
I already posted that. There is a 13 week extension. If those 13 weeks aren't extended by the State, then you would open a new book. I also spoke with a supervisor.
There are two extensions in place not one. There are 13 weeks under The Cares Act and then an additional 20 weeks provided by New York State. They are both mentioned in the letter everyone should have gotten on July 24th.